Where the money lands, and what Reclack does not do with it.
Payments move from your customer’s wallet to an address you control, on the
network they paid on. Reclack never takes custody, never pools funds and never
holds a balance between you and your customer.
Payers on the left, your registered addresses on the right
The platform fee comes out of your share by default, so the payer is charged
exactly the price they were quoted.If you would rather pass it on, set fee_payer to customer on the checkout,
link or invoice. The hosted page then shows the fee as its own line, so the
larger figure has a stated reason rather than appearing as an unexplained
difference.
Where a transaction needs a network fee, that is a cost of the chain rather
than a charge by Reclack. For many flows the payer does not need the native
token at all, because the wallet signs an authorization and Reclack submits the
transaction.
Every payment carries its transaction hash and an explorer link. Nothing is
marked paid until the chain confirms it, so your ledger agrees with the chain
rather than with an optimistic guess.
A confirmed transaction is final, and there is no chargeback mechanism on this
rail. If you agree to refund a customer, you send funds back from an address
you control. Reclack can record that against the payment, but it does not move
the money for you.
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